KMP Global has also been dealing in telemarketing and BPO with different types of Campaigns for the French Market: –
TRAFFIC CREATION (France)
Which consists of calling clients in defined regions in relation to the opening of a Super store and offering them gifts when they attend the store.

DIRECT PHARMACEUTICAL SALES (France)
Calling on the customer database in relation to their previous orders and renew their purchases.

TELEPHONY PACKAGE (France)
Offer different packages to prospects and propose to switch them to a new operator with advantageous pricing.

EXCHANGE TRADE (France, Belgium)
Keep each prospect informed of current exchange rates and have them invest monies to earn profits when rates change.

APPOINTMENTS TAKING (France)
Offer prospects the different types of solar panels so that they can have a reduction in their energy bills and become energetically autonomous.

CUSTOMER SERVICE RECEPTION (France)
This consists in providing assistance to the user by telephone or remote maintenance. Follow up on incidents and go back to Level 2. Achievement of KPIs in terms of resolution by call to process. Provide quality customer service to maintain a high satisfaction rate.

Today KMP Global is in a process of international expansion with Mauritius having a rich and diverse culture. We offer our services to different countries who wish to take advantage of outsourcing for costs reduction. For 10 years already Mauritius has been attracting major international clients for the outsourcing of business processes.